We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Exchanges and Returns
Return Policy
We accept returns within 30 days of delivery. Items must be:
Unworn and unused
In original packaging
Tags and stickers must be fully intact
Accompanied by proof of purchase
To start a return, email us at concierge@veseywear.com. If approved, you'll receive a return shipping label and instructions.
A return shipping fee will be deducted from your refund. Returns sent without prior approval will not be accepted.
Please inspect your order upon arrival. If it is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on the following:
Perishable goods
Custom or personalized products
Sale items
Gift cards
Exchanges
To exchange an item, return it and place a new order once your return is accepted.
EU Customers
If your order was shipped to the EU, you may cancel or return it within 14 days for any reason. Items must meet the return criteria listed above.
Refunds
Once we receive and inspect your return, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.
If more than 15 business days have passed since approval, contact us at help@veseywear.com.
